CURRENT CORONAVIRUS NOTICE:
We hope you are all keeping safe and well
We are happy to announce that as of Monday 29th June access to the storage facility will be available from 8.30am to 5pm Monday – Saturday and from 10am-5pm on Sunday.
If you wish to take your caravan/motorhome etc. out of the storage yard then you are free to do so.
To enable us to open safely at this time we have had to make some changes to our practices and implement a number of new measures (hopefully these will be temporary and will be kept under constant review)
Unfortunately we will not yet be offering late access to the storage area beyond 5pm but will inform you when we are able to resume this.
Please use the hand sanitiser provided at the gates and maintain 2m social distancing with other customers and staff.
As we expect to be very busy on re-opening, have a very long list of outstanding services/repairs and for health and safety reasons we will unfortunately be unable to send our staff into the storage yard to help with jump starts, charging batteries and other maintenance issues at the present time. We therefore suggest owners come prepared for flat batteries etc. We will also be unable to inflate tyres or provide water etc. on a forecourt drive through basis until further notice. Any maintenance issues will need to be dealt with by raising a job card and will be carried out by joining the job queue rather than on an ‘immediate’ basis unless in an emergency.
Should you no longer require your storage pitch and have vacated the site then please let us know as soon as possible to enable us to free up the space for customers on the waiting list.
We can also confirm that the workshop, offices and shop will also open on Monday 29th June.
Opening hours will be Mon-Fri 9am-5pm, Sat 9am-1pm
As you can appreciate, we have a large backlog of work to catch up on, so should you have any non-urgent queries/requests then we would ask that you do not contact us in the 1st week of opening where possible.
If you do need to speak to us or book in any work, we ask that you telephone or email rather than calling in to the office. We would also prefer all payments for workshop/storage etc. to continue to be paid by bank transfer or telephone card payment wherever possible, to keep face to face interactions with our staff to the minimum.
When visiting our offices or shop please report to the office, ring the bell outside the office, step back and wait for attention. During busy periods it may be necessary to queue outside or wait in your vehicle to be seen.
There is strictly no customer admittance into our office/shop/workshop at this time.
Viewing of our sales caravans/motorhomes will be by arrangement in advance to enable us to sanitise them before and after viewings. They will be locked in between viewings.
New storage will also be by appointment only
We thank you for your understanding and help by following these rules. Our aim is to keep all our staff and customers safe at this time.
Storage access times and office hours will be kept under review